Junkyards are like other types of businesses; some offer excellent products and services, while others seem not to care about the quality of these factors. If you need to parts from a pick and pull junkyard in Lubbock, TX, to repair your vehicle, it is important to choose a junkyard that wants you to be a repeat customer, and offers the type of products and services that will keep you coming back for additional parts. Below are four easy ways to identify such a junkyard.
Check the Business’s BBB Record
One of the easiest ways to evaluate a business’s customer service is to check its record at the Better Business Bureau (BBB). As you investigate the record, be sure to look for any notes that pertain to unresolved customer complaints. If a junkyard has a rash of unresolved customer complaints on its BBB record, you can rightly assume that it doesn’t always put customers first.
Ask About Part Warranties
Don’t assume that parts you buy from a pick and pull junkyard in Lubbock, TX, cannot come with a warranty, as some customer oriented salvage lots do offer warranties for used parts. For example, Wrench-A-Part has a warranty option of $1 per part per day. Buying warranties for such an affordable price doesn’t cost much, but it still offers excellent investment protection.
Inquire About Equipment for Transporting Parts
If you need to pull lots of parts, or you need to pull an unusually large part, having an easy way to transport what you pull to the payment destination can save lots of time. This is why customer oriented junkyards provide equipment for transporting parts. For example, Wrench-A-Part gives customers the option of using a wheelbarrow or a wagon to transport parts out of the yard.
Visit the Business’s Website
As with other types of businesses, you can tell a lot about a junkyard by visiting its business website. Sites that are dated, hard to navigate, or don’t offer much in the way of consumer resources don’t create the impression of a business that values its resources and prospective customers. At the very least, a junkyard’s website should list its complete inventory of vehicles.
Contact Wrench-A-Part Today
Finding a reputable pick and pull junkyard in Lubbock, TX, can be challenging for those who are not familiar with the salvage lot industry. However, there are easy ways for prospective customers to form an accurate impression of a junkyard’s products and services. If you are looking for a reputable junkyard in the Lubbock area, look no further than Wrench-A-Part. For more information about our inventory and services, give us a call today at (806) 748-7282.